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Powerpoint Error Message

PostPosted: Sat Apr 25, 2009 7:27 pm
by Sheenar
My professor put up a Powerpoint on Blackboard for an assignment that is due Monday. Usually, I can open up the files he puts up with no problems.

However, when I try to open this .ppt file (I tried both saving it and opening it directly), I get this error message:

"PowerPoint can't read the outline form C:\Documents and Settings\OWNER\Desktop\Assign6CraneIncident.ppt. No text converter is installed for this file type."

What should I do? I tried downloading the Office 2007 Compatibility pack from Microsoft, but that didn't solve the problem.

PostPosted: Sat Apr 25, 2009 7:31 pm
by shooraijin
What version of Office do you have?

PostPosted: Sat Apr 25, 2009 7:33 pm
by Sheenar
Office 2007

Edit: I was going to try contacting Microsoft's customer support, but they want to charge $49 for email support and $49 for phone support. What gives?

PostPosted: Sat Apr 25, 2009 8:06 pm
by shooraijin
Have you tried running OpenOffice on it, just to see if that can open it instead?

PostPosted: Sat Apr 25, 2009 8:46 pm
by Sheenar
Just tried it --OpenOffice cannot open it either. I emailed my professor, so hopefully I should hear back from him sometime tomorrow

PostPosted: Sat Apr 25, 2009 9:08 pm
by shooraijin
Thought so. Probably a defective file.

PostPosted: Sat Apr 25, 2009 9:19 pm
by Sheenar
Maybe my prof will email out a different copy --it stinks, because my assignment is due Monday.

Thanks for your help, shooraijin!

PostPosted: Sun Apr 26, 2009 10:01 pm
by Sheenar
Still no word from my prof. Guess I'll just have to talk to him during class tomorrow --I hope he'll understand.

PostPosted: Mon Apr 27, 2009 6:10 am
by Whitefang
Hey Sheenar, if you still have time, can you attach the file to your next post? I can see if I can open it and what's wrong with it. Hope it works out!

PostPosted: Mon Apr 27, 2009 6:04 pm
by Sheenar
My professor re-uploaded it to Blackboard and said that it should work now --and he moved the assignment to be due on Wednesday.

Thank you guys for your help!