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calling all mac users!!! especially macbook pro users
PostPosted: Sat Apr 05, 2008 8:46 pm
by chibiphonebooth
ummm my macbook pro has been acting super weird lately. every time i restart or turn it on or something, it tells me 'superdrive had quit unexpectedly.'
and now i cant watch any DVDs or anything. any time i stick a DVD or CD in the drive, it spins, stops, spins, and then ejects.
do you know what is wrong?? ;3;
PostPosted: Sat Apr 05, 2008 8:49 pm
by Mithrandir
Sounds like your superdrive is messed up. Since it's quitting unexpectedly, I would assume it's either a hardware issue or a driver issue. Are you under warranty? Take it to an apple store and have them look at it.
PostPosted: Sat Apr 05, 2008 9:13 pm
by chibiphonebooth
i looked at the apple forums, and apparently the same thing is happening to a lot of people since the superdrive 2.1 update. :[
i dont think i'm still under warranty, which succksssss.
PostPosted: Sun Apr 06, 2008 1:09 am
by Raiden no Kishi
Hmm. If it's happened to a lot of people after the update, I'd take it to the Apple Store anyway, warranty or not. If it's Apple's update that's causing it, it's Apple's job to make it work.
I didn't know you were a fellow MBP user, CPB. That's groovy.
.rai//
PostPosted: Sun Apr 06, 2008 8:39 am
by chibiphonebooth
i am. :3
the thing i'm worried about though is that they will tell me to get a new drive. and i'm just a poor student. i dont have $600 to spend on my laptop. ;3;
PostPosted: Sun Apr 06, 2008 9:46 am
by Shao Feng-Li
What about going back to an older driver?
PostPosted: Sun Apr 06, 2008 10:11 am
by Etoh*the*Greato
chibiphonebooth (post: 1214128) wrote:i looked at the apple forums, and apparently the same thing is happening to a lot of people since the superdrive 2.1 update. :[
i dont think i'm still under warranty, which succksssss.
If it's been happening since the update, I say keep checking for new updates every day. Mac is usually on top of correcting errors when they come out.
PostPosted: Sun Apr 06, 2008 3:06 pm
by Raiden no Kishi
[quote="chibiphonebooth (post: 1214186)"]i am. :3
the thing i'm worried about though is that they will tell me to get a new drive. and i'm just a poor student. i dont have $600 to spend on my laptop. ]
I wouldn't worry. Like I said, if it's their update that screwed it up, it's their baby. They owe you a drive if you need a new one.
.rai//
PostPosted: Sun Apr 06, 2008 6:15 pm
by chibiphonebooth
yahhh... :/
PostPosted: Mon Apr 07, 2008 5:35 am
by Warrior4Christ
Etoh*the*Greato (post: 1214212) wrote:If it's been happening since the update, I say keep checking for new updates every day. Mac is usually on top of correcting errors when they come out.
Is 'Mac' an entity that is capable of correcting errors/updates?
Does reverting the driver work?
And how can updating to a faulty driver version cause the physical drive to have the need to be replaced?
PostPosted: Mon Apr 07, 2008 1:19 pm
by whisperingloon
Just to echo everyone else: when this happens, they usually come out with another driver update pretty quickly. Keep an eye out and an ear open.
Something similar happened to me with one of the iTunes updates. It messed a bunch of stuff up, but the next update repaired it.
~ Ben
PostPosted: Mon Apr 07, 2008 1:31 pm
by Etoh*the*Greato
The Superdrive always seemed king of Finicky to me anyway. It's not rare that Apple will update something and Superdrive has a tantrum and stands around holding it's breath until it gets what it wants.
PostPosted: Mon Apr 07, 2008 8:34 pm
by chibiphonebooth
Warrior4Christ (post: 1214654) wrote:Is 'Mac' an entity that is capable of correcting errors/updates?
Does reverting the driver work?
And how can updating to a faulty driver version cause the physical drive to have the need to be replaced?
I'm not completely sure. I've only been using macs for a year. i dont know everything about them yet. XD
PostPosted: Mon Apr 07, 2008 8:36 pm
by Etoh*the*Greato
Warrior4Christ (post: 1214654) wrote:Is 'Mac' an entity that is capable of correcting errors/updates?
Does reverting the driver work?
And how can updating to a faulty driver version cause the physical drive to have the need to be replaced?
It doesn't cause the drive to need to be replaced. It just makes the drive goof up like messing up the drivers on any computer hardware from any platform would. And generally, Macs are good about either not having errors or fixing them. This is a problem that both Windows and Mac suffer from, though. If the code don't work, it just don't work. The computer'll still work unless there is a major harddrive malfunction, but the system will just have to work-around the problem until there is a fix for said problem. Which usually comes pretty dang quick. These guys don't just sit on known issues and pretend they'll go away.
Also, reverting to a previous driver should work, though I'll be honest I don't know how.